It's about you! Self aware and Self care
June 2021 Bozeman-Dispatchers from across Montana participated in training to be certified as Emergency Mental Health dispatchers. The 911 Institute presented the training led by Jim Marshall who has spent his career dedicated to helping dispatchers address and deal with PTSD, burnout and the many various stressors that are experienced in the job.
What are some ideas you have that have worked in your center? Do you care to share!?
CISM training? Teams? Peer Support?
What are you doing that seems to work for your colleagues and you in your center?
If you are a Manager or Director, this is especially for you